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Post is delighted to announce the launch of a flagship conference catering for the entire UK general insurance industry. Comprising a two-day programme of essential strategic content and a networking dinner, The British Insurance Summit 2010 will bring together insurers, brokers and service providers to hear from industry leading speakers and debate the issues affecting our industry as we emerge from the economic downturn. The agenda for this event will be thoroughly researched to reflect the most current, business critical issues facing us all in 2010 and beyond.

Undetected fraud costs the insurance industry nearly £2bn a year, affecting both insurers’ profits and the premiums of innocent policyholders. Meanwhile, ABI research has revealed that up to 45% of consumers believe that low-level insurance fraud is acceptable. It is essential that we come together as an industry to prevent future fraudulent activity and ensure that existing perpetrators are appropriately sanctioned. With its industry-leading Fraud Management Briefing, Post offers a comprehensive range of insights into fraud trends, and an unparalleled forum in which to discuss solutions.

With the eye of economic storm in the past, now is certainly the time to assess your business’ future growth. As regulation rises on the horizon and with product evolution, including underwriting and claims, in the air, how will your business model focus on the future? Held, for this new decade, at a stylish central London venue, can you afford to miss finding out at the COVER Forum 2010?

The Claims Event will replace the Claims Club Annual Conference. It will provide a unique opportunity for suppliers to the claims fraternity to network with the claims industry . This business critical event consists of a series of keynote sessions, interactive workshops, panel debates and strategic roundtable discussions touching upon every aspect of the claims arena.

Fraud is the top of the general insurance industry’s agenda in 2009, and the insurance industry and its partner suppliers and trade bodies have risen to the challenge of combating and preventing insurance fraud in all its guises. These awards recognise their efforts and encourage the spread of best practice and excellence.

The Motor Claims Management Briefing remains the must attend event for those in motor insurance. This year’s agenda promises to tackle the key issues and looks set to be both extremely interesting and relevant. Key topics for discussion: • Effectively manage your third party claims and improve your business efficiency • Re-focus the issue of credit hire and its impact on the insurance industry • The effect of the Ministry of Justice and Lord Justice Jackson reviews on regulation and the cost of personal injury claims • What complaints are driving the need for improved customer service? • How are different organisations working together to reverse the trend in fraudulent claims?

Property Claims managers continue to face many challenges. Cost control, customer service, fire and weather related claims still dominate the area, and all have become more acute than ever. Despite a fall in volume, the cost of fire claims is still rising. Equally this winter has been hit by flooding, storms and most recently snow, which has cost the economy an estimated £690m a day. As the frequency and severity of these weather events increases, we will also be forced to confront environmental issues. The insurance industry has an opportunity to encourage the use of environmentally friendly materials and sustainable building repairs. But to what extent is it the insurer's responsibility to enforce these changes, and how can we evaluate the long term cost benefits for claims?

Collaboration between the many parts of the subsidence chain is becoming stronger, with protocols for trees and drainage being put into place during 2008. But this is still a challenging area – from the technical complexities of subsidence claims to the relationships between insurers, loss adjusters, contractors and local authorities. The Subsidence Expo is an annual opportunity for all these parties to come together and discuss current and future developments in the sector through a range of focused, interactive workshops.